Return & Refund Policy

 

Return & Refund Policy

Your satisfaction is our focus. If you are unhappy with your order for any reason, you may be eligible to return your product under the following terms.

Return Eligibility

You must file a return request within 30 days of receiving your delivery.

For an item to qualify for a return refund, it must meet these criteria:

  • Must be unused and in the same condition as when delivered.
  • Must remain in original packaging with all tags, inserts, and accessories included.
  • Must be suitable for inspection and resale to other customers.

Items returned missing original packaging or exhibiting signs of wear, misuse, or physical damage will be rejected for refund.

Non-Eligible Returns

The following goods cannot be returned:

  • Customized or personalized merchandise.
  • Downloadable software or digital files.
  • Gift cards or store certificates.
  • Clearance or final sale products.
  • Items damaged after delivery due to customer negligence.

Cancellation Policy

Orders are eligible for cancellation within 12 hours of purchase. Please email us immediately if you wish to cancel your order.

Refund Processing

Upon receiving your return, we will inspect it to verify condition. Approved refunds will process to your original payment method in 7-10 business days. Additional processing time may be required by your financial institution.

Return Shipping

Unless the product received is defective, wrong, or damaged, customers bear return freight costs. Shipping rates calculate and display during checkout.

Delivery Timelines

Orders process in 2 to 4 business days. Estimated delivery transit takes 7 to 15 business days.

Damaged or Incorrect Orders

If your package arrives defective, wrong, or missing items, please keep all packaging intact and contact us by email immediately so we can fix it.

If you have any questions regarding our Return & Refund Policy, please contact us via email.